How To Add Credits

Tempesta Media makes adding additional credits easy!

If you ever need to order content outside of your subscription credits, just go to "Account" and "Add Credits." Keep in mind that only the users with Administrator or Billing roles can perform this function.

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You can add credits in increments of 250. Add on credits will be billed directly to the payment method on file at the time they are purchased. Remember to review the payment method on file prior to purchase to ensure it is correct. 

Credits load within 30 minutes

After you have added credits, please allow at least 30 minutes for the credits to update in your balance. If your balance still does not reflect your additional credits, please reach out to Customer Support. 

Add On Credits are available for up to 12 months

When you add one-time credits this way, they have a lifespan of one year. For example, if you add credits on September 9th, 2021, they will expire on September 9th, 2022.